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Trade In for HDK Box 2.0


HDKaraoke launched new product HDK Box 2.0 in November 2015. HDK Box 2.0 is now smarter than ever.

New features include:

  • Record your own songs.
  • Share your recordings to social media sites like Facebook & Twitter.
  • Play your own songs (MP3+G, MP4 formats) through USB flash drive.
  • Better Wi-Fi signal receiving capability & more stable Internet connection.

Customers are welcome to trade in old HDK Box for new version HDK Box 2.0 by paying only $199.


* Customer needs to mail back the old version HDK Box to HDKaraoke. New HDK Box 2.0 will be shipped to customer once we received the old HDK Box in good condition

* Only HDK Box needs to be mailed back

* Trade in shipping address: HDKaraoke LLC. 2400 N Lincoln Ave, Altadena, CA 91001

* Defective exchanges are accepted for 15 days from purchase date for identical item/model. No returns will be accepted

* New HDK Box 2.0 has one year warranty

* Trade-in Program doesn't apply current promotion

* The Company reserves the rights to change these terms and conditions at any time without prior notice

* If you have any questions, please call our customer service:1-877-435-8966, or talk to a customer service agent online via live chat

Frequently Asked Questions:

Q: My membership subscription is still active. Do I need to purchase additional subscription service if I get a new box?
A: No you don''t need to. Your subscription service is tied to your email account. It won't be altered as long as you use the same email account on the new box.

Q: Can the songs and playlists saved in my old box be transferred to the new box?
A: A new HDK Box won't carry any songs or playlists in the local library or built-in hard drive. But your subscription service can be transferred, and you can contact our customer service if you want to retrieve your play history. We will personalize a solution for you.

Q: I have A La Carte plan. Will I still be charged if I try to play on the new box the songs I've already purchased?
A: No, you won't be charged for playing and downloading the same songs you already purchased. You can contact our customer service if you want to retrieve your play history. We will personalize a solution for you.


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