HDKaraoke("HDK")  is headquartered in Los Angeles, California, USA. We are a leading entertainment technology company that designs the HDK Box and distributes licensed content through our HDK Portal. HDKaraoke Box is the only streaming karaoke device which can legally play both copyrighted English and Asian content in North America.

HDKaraoke Company was established in 2009.  The headquarters are in Los Angeles, CA. HDK has many resellers and retailers in major US cities.

HDK Box is a revolutionary Internet-enabled karaoke machine. It contains the most advanced multi-media technologies with wireless Wi-Fi and LAN network connections, and supports 1080p HD output. HDK Box updates songs automatically online. Our music including English, Mandarin, Cantonese, and Taiwanese songs. It also supports iPad, iPhone, and Android apps for song selection. HDK Box, with its thin light-weight design, is easily portable. It should be your primary choice for parties, both at home and away. 

Major features of HDK Box include:

• The only Karaoke device that owns legal copyrights for North America.
• Provides many thousands of licensed songs and weekly updates.
• Supports iPad, iPhone, and Android apps for song selection.
• Includes the most comprehensive songs, both old and new, including religious songs.
• Supports high-definition 1080p viewing.
• The newest HDK Box 2.0 includes the recording feature and allows you to share recordings to social sites like Facebook and Twitter.

With HDK Box, there is no need to add songs manually. The system will automatically update whenever you are connected to the Internet. With a traditional karaoke machine, you would need to purchase additional music discs or CDs or to return the karaoke machine to the factory for new songs to be added.

HDK Box supports wireless Wi-Fi and LAN networks. Customers only need to connect the HDK Box to the Internet, and the device will update new songs automatically. Because of the automatic update feature, the HDK portal will never become out of date. Even if you leave the HDK Box idle for several years, you still can enjoy updated songs once you are again connected.

Yes. Thanks to supports from American Service Providers DTE, and Asian major music labels and independent labels, HDKaraoke offers the most extensive catalog of licensed digital karaoke content found anywhere.

The HDK portal includes over 3,000 English songs and over 80,000 Chinese. It is more than any other karaoke machine on the market. And, more importantly, we update with new songs every week, so your song library will continue to grow. *English karaoke videos are continuously being rendered into HD quality. In total, 15,000 English songs will be gradually added into the library.

HDK portal includes English songs, Mandarin songs, Cantonese songs, Taiwanese songs and songs in many other languages.

Yes. Our portal not only includes the latest songs but also a very comprehensive list of old classic songs, like those from The Beatles, The Carpenters, Teresa Teng, and many other veteran stars.

Yes, of course. Customers can submit requests on our website. Please visit https://www.hdkaraoke.com/eng/member/songrequest/ after logging in. They may also use the iPad app to send in their requests. It will usually take us about seven business days to process your requests.

According to our copyright agreements, you cannot copy songs from the HDK Box to your computer.

Yes. You may at any time play your favorite songs through an external drive on the HDK Box. For more detailed information and tutorials, please visit our YouTube Channel.

In order to use the HDK Box, customers only need to connect the HDK Box to the television and Internet and plug in a microphone to the HDK Box. You may add any type of speaker, mixer, and/or amplifier, depending on your performance requirements.

Customers do need to connect to the Internet to stream and download songs to the internal hard drive. After the song has been played once, it will automatically be downloaded and saved to the internal hard drive. So in case our server went down or didn't work properly, customers would still be able to use the songs in the hard drive.

HDK Box is designed based on the average Internet speed available to American families. We made sure that normal Internet speed will be enough for the HDK Box to work properly. Customers will be able to use the HDK Box and play online video games at the same time. And since the HDK Box saves music to the internal hard drive, when you play your saved songs Internet speed will be of no importance.

HDK Box supports online streaming, so you can download and play your songs at the same time. It does not matter if the song has been completely downloaded. No need to wait to play.

The minimum Internet speed desired is 2MBps for proper usage. If you want clearer image, the speed should be at least 3MBps.

HDK Box allows you to set “HD” or “SD” quality. If you have a faster Internet connection, choose “HD” for high-definition viewing; if your internet speed isn't ideal for HD viewing, please select “SD” for standard-definition viewing.

“My Favorite” is a “folder” for you collect your favorite songs. Customers can gather their favorite songs in this folder. When you wish to select one of your favorite songs, you only need to click on it from "My Favorite" folder. There is no need to search for the song using the search function.

Under the section of “My Favorites”, every family member can create and name his/her own subfolder, into which they can collect their own list of favorites.

Each HDK Box includes an internal hard drive that can save about 4,000 songs. Optional hard drive upgrade that can save up to 16,000 songs is also available.

If customers need larger hard drives or want to enlarge their hard drive in the future, please contact us at (877) 435-8966. Our customer service will personalize the product for you.

Yes. Customers can use the [Vocal] button on the remote to switch between “Vocal” and “Off Vocal”. They may also set it through the HDK app. They may set mute using the  [Mute] button on the remote, and may also can set it using the volume control option in the HDK app.

Rising and falling tone options can be controlled using the [Key+] and [Key-] buttons on the remote. You may also control these using the voice control function in the HDK app on your iPhone, iPad or Android device.

HDK Box can be used anywhere in the US or Canada when it is connected to Internet.

Customers can only use the HDK Box in the US and Canada, because our legal copyright has only been authorized by the major music labels for North America.

You need to balance the volume. First, turn up the volume of the microphone using the  [Mic+] / [Mic-] buttons on the remote or control it through the iPad. Then, turn down the volume of the music using the [Vol+] / [Vol-] buttons on the remote. You may also adjust the volume through iPad.